Frequently asked questions
Tenants can change the batteries in smoke detectors if they'd like. Otherwise please submit a work order for maintenance to complete.
Please contact Spectrum Support at 1-833-697-7328. (Internet issues are not considered an emergency)
During business hours a member of our team will let you in. If it's after business hours the "Maintenance Emergency" line may be called. If that's unavailable, please call a locksmith (Pop-A-Lock).
Reach out to our Property Manager.
Once our maintenance team determines the cause of the issue of an appliance, sometimes a third party repair company needs to be called. This can take some time due to their inventory of parts and replacements.
Please contact our Property Manager and we will work to resolve the issue.
You may hang pictures on the walls using small nails or screws. Please be aware that you will be charged for drywall repair at move out if needed. A dollar amount cannot be determined until our painter assesses the charges.
Pets are allowed, but a pet addendum must be signed prior. Please reach out to your property manager to discuss monthly fees.
